Return and Cancellation Policy

Most new, unopened items shipped and sold by Garys Gun Shop may be returned within 30 days of delivery for a full refund of the product. Items must be returned in new condition and in the original product packaging.

Refunds will be issued in the same payment form as tendered at the time of purchase. You should expect to receive your refund within four weeks of giving your package to the return shipper; however, in many cases you will receive your refund more quickly. This time period includes the transit time for us to receive the return from the shipper (5 to 10 business days), the time it takes for us to process your return once it has been delivered back to us (3 to 5 business days), and the time it takes for your bank to process our refund request (5 to 10 business days).

Returning or exchanging an item:

We will provide you with a pre-paid FedEx label to return the package to us.
Please do not place shipping labels on the item's original packaging. When sending the item back, place the original package into a shipping carton.
Products must be in new condition, in the original box and/or packaging, and must include all blank warranty cards, manuals, and accessories.
Return shipping costs may be deducted from your refund depending on the reason for return.


Non-Returnable Items:

Gift Cards. (These are redeemable for merchandise only, and may not be redeemed for cash)
Special order merchandise
Ammunition and Reloading products
Firearms (Please visit our Buying Guns Online page for information on firearm returns)

 

Cancelling your Order

All orders are shipped same day. Please contact customer support before 5:00 CST on the day you placed the order to guarentee we will be able to cancel it. Once the order ships, you will have to go through our return process as described above.


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